Run a Test Payment Charge for $1

How can I run through a small test charge?
How do I know if my credit card is working?

In order to test if your credit card merchant account is correctly working, you can run the following test.

  1. Find or Create an Attendee: To run thru a test charge, you need a valid attendee. You can create an attendee for this purpose or better yet, simply choose an existing attendee.  Pick someone whom you know will not mind seeing a $1 test charge on their record.

  2. Go to Basic Attendee Listing: When logged in as an administrator, you can pick the "Attendees" link from the top Admin line. (yellow background). 

  3. Switch to the "Multi-Person Payments" View Option: The screen will change to the multi-payment view.  Find the attendee you wish to use for your test and put a checkmark in the "Action" column.  Then hit the blue "Continue" button at the top.

  4. Change the Dollar Amount: This will bring up an invoice with this persons balance showing.  As an administrator, you have the option of being able to change the dollar amount to any value you choose in the Pay Now column.  Change it to $1 and then select the "credit card" payment option below.

  5. Continue with Normal Processing: Simply enter the Credit Card information as requested on the screen and continue processing.  You'll receive a confirmation if all goes though but if not, you'll be given an error message.

  6. Check the Results: If it processed correctly it will return a success message and the fund entry should have a proper validation notation. If it didn't work, you will need to troubleshoot to determine why. You may also want to log into your payment gateway to insure that the $1 did show up in your account. Keep in mind that this make take a day or two to show up.

  7. Remove Test Entry: If this was the $1 test entry, you can choose to leave it or try to remove. Some processors will not allow you to issue the refund for at least 24 hours. If you choose to manually remove this entry thru the merchant account interface, simply make a notation on the person's record and then change the dollar amount in the cart and fund entries to zero ($0).  In order to maintain a proper paper trail, our recommendation is to just leave this $1 test entry in their as a valid payment.